RETURNS &
REFUNDS.

Last updated: 12 October 2026

CHECK YOUR SIZE BEFORE ORDERING

Our orders are shipped across borders, and international shipping makes returns and exchanges costly. We do not offer returns, refunds or replacements for a change of mind, an incorrectly selected size or fit preferences, except where required by applicable law. Please check the product's size chart and your measurements carefully before ordering.

WRONG OR DAMAGED ITEMS

If you receive the wrong product or an item that arrives damaged, we will review your claim and provide a refund or send a replacement item for an eligible, verified claim.

REPORT WITHIN 24 HOURS

Please contact us within 24 hours of delivery at help@jaalim.com or +91 8397996320. Include your order number, a description of the issue, and clear photos or other reliable proof showing the wrong item or damage. Photos of the packaging and shipping label can help us review your claim.

CLAIM REVIEW

We will review the information you send and contact you about the refund or replacement. Please keep the item and packaging while your claim is being reviewed.

YOUR LEGAL RIGHTS

This policy does not limit any consumer rights or remedies that cannot be excluded under applicable law. Where the law gives you a longer reporting period, a right to cancel or return, or another remedy, those rights apply.