INFORMATION / CUSTOMER CARE

THE
DETAILS.

Everything you should know before ordering your piece.

JAALIM / HELP DESK
01 / DELIVERY02 / SIZING03 / ORDERS & RETURNS04 / OTHER QUESTIONS
01 — SHIPPING

HOW LONG DOES DELIVERY TAKE?

Estimated delivery for U.S. orders is approximately 5–7 days. This is an estimate rather than a delivery guarantee; timelines can vary with destination and carrier.

Shipping rates and available delivery options are shown at checkout.

02 — FIT

HOW DO I CHOOSE A SIZE?

Use the size guide on the product page to find your fit. If you need help choosing a size, get in touch with the JAALIM team before ordering.

03 — ORDER SUPPORT

WHAT ABOUT RETURNS OR EXCHANGES?

For return, exchange, or cancellation questions, contact the JAALIM team with your order details. See the store policies for applicable terms.

04 — CONTACT

STILL HAVE A QUESTION?

Get in touch with the JAALIM team for order, sizing, or collection questions.

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